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One of my rides didn't sync to Strava

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‎06-27-2018 07:58 - last edited on ‎10-20-2018 12:24 by Fitbit Moderator

‎06-27-2018 07:58 - last edited on ‎10-20-2018 12:24 by Fitbit Moderator

Yesterday, one of my bike rides didn't sync to Strava for some reason. Earlier rides on the same day did sync, as have subsequent rides today. There was nothing different about the ride or the manner in which the device (Fitbit Surge) was used. It recorded it fine, and the ride is visible via my Fitbit dashboard.

 

Any explanation why that particular ride apparently wasn't sent to my Strava account?

Is there any way I can manually sync the ride now?

 

Moderator edit: labels

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‎06-29-2018 00:26

‎06-29-2018 00:26

Still hasn't synced.

Anyone?

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‎07-01-2018 02:18

‎07-01-2018 02:18

I don’t know if it helps you @Tobster86 but I have just had the same problem.  One run yesterday never transferred, but the prior and today’s have.  I can’t see anything different about the run in the app.  Anyway of manually transferring it?  It was my fastest 5k ever!

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