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Only sleep tracking on WW app

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‎05-04-2021 07:30

‎05-04-2021 07:30

Hi,

My Inspire 2 is connected to my WW app. My sleep stats have synced fine, but none of my steps will go across,  I'm having to enter the info manually.

Can anyone help please?

Only had this 2 days and it's already not working properly. 

Thanks!

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Accepted Solutions

‎09-25-2022 10:18

‎09-25-2022 10:18

Hi there @Gailcounting. Welcome to Community Forums.

 

Thank you sharing your experience, I appreciate it. This is the information shared between WW and Fitbit:


From Fitbit to WW:
  • Steps
  • Distance
  • Calories
From WW to Fitbit:
  • None

Also I'd recommend you check on this article, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

I'll be around.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-25-2022 10:18

‎09-25-2022 10:18

Hi there @Gailcounting. Welcome to Community Forums.

 

Thank you sharing your experience, I appreciate it. This is the information shared between WW and Fitbit:


From Fitbit to WW:
  • Steps
  • Distance
  • Calories
From WW to Fitbit:
  • None

Also I'd recommend you check on this article, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

I'll be around.

Best Answer
0 Votes