03-03-2021 18:28
03-03-2021 18:28
So my data syncs from Peloton, except they all show as runs with me hitting a WR mile time. If I manually change it to bike, I lose the data about the class (length, instructor, etc). Any idea how I can fix this?
03-04-2021 12:12
03-04-2021 12:12
Hi @penguincs, welcome to the Community Forums.
Thanks for the details shared on your post. You can try to unlink the app from your account by doing the following:
Hope this helps.
10-28-2022 05:28
10-28-2022 05:28
Were u able to find a fix for this? I unlinked and linked my account but that didn't seem to help.
10-30-2022 15:06
10-30-2022 15:06
Hi there @Daggzfit. Welcome to Community Forums.
I appreciate the information shared. I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Also verify you have the latest Fitbit Firmware and OS of your mobile device as well.
Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.
After you perform these steps you can also try to restart your Fitbit device.
If you continue having the same problem, please contact our Support Team.
Hope this helps.
11-05-2022 17:48
11-05-2022 17:48
I have this same issue. I prefer to keep the instructor data so I have been deleting my bike data from the fit bit but it seems a shame… it’s not really logging the peloton info as a spin class imo. I wish Fitbit had an answer.
11-06-2022 13:43
11-06-2022 13:43
Hi there @Mardo4, it's good to have you in the Community.
I appreciate the information shared with the Community. Have you verified your Fitbit device is syncing properly with your mobile device? You can check these articles, How do Fitbit devices sync their data? and Why won't my Fitbit device sync?.
Also I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?.
Or contact the third party customer service for further assistance.
Hope this helps.
12-02-2022 07:20
12-02-2022 07:20
The peleton loads it into fitbit. It is one directional.
12-04-2022 12:59
12-04-2022 12:59
Hi there @Mardo4, it's good to see you around in the Community.
Have you checked the links and information provided on previous comments?
If that doesn't help you can contact Peloton Support Team or Fitbit Support Team.
I'll be around.