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Peloton Data shows up on Fitbit Dashboard on computer, but stopped showing up in app after Jan 1

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‎01-04-2019 14:14

‎01-04-2019 14:14

The data used to transfer to the app as soon as I synced it, but for some reason starting with Jan 1, it stopped showing up on the app. 

 

When I sign in on the laptop, the data is there, just as it used to be on the app. Anyone else having that issue or know a potential solution?  I'm sure I can delete the app and reload it, but a pain if that doesn't solve the issue.

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‎01-04-2019 19:32

‎01-04-2019 19:32

Hi, @CatWS! I'm not sure that would help. Before doing that, I would suggest simply signing off and signing back in and also clearing your data and cache for the app, which will also require you to sign back in.

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‎02-04-2019 16:38

‎02-04-2019 16:38

I am having this same issue. My app no longer shows the peloton ride data after completing a ride but it does show online when I log into the website. 

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