Peloton and Fitbit not syncing

[LRidermD]

I am not sure if this a sense thing or an app thing but my workouts are no longer syncing with the app. I have to keep logging in through my profile on the bike after I"m done with a workout and then go back to sharing it whereas before they were automatically shared. I removed the app permissions, re-logged back in but wanted to check here with other folx. 

[Rich_Laue]

Hi @LRidermD it sounds like you have done everything that can be down through Fitbit. Your best course now is to reach out to Peloton. 

[Snwk]

Same. Since I’m a week behind you....Have you learned anything about this yet? 

[LRidermD]

I did! It is a peloton issue and it seems like they fixed it. Unpair your peloton app from the fitibit, and pair them again. I'm back to my workouts posting automatically. Hope it works for you!

[LRidermD]

I did! It seems to be back to norma.

[Snwk]

Thank you!

[gradyll]

How do you unpair them?

[Rich_Laue]

@gradyll you can not unpair you unlink. 

• Open your Fitbit app
• Tap the top left corner to go to account. 
• Tap Third Party Apps
• Tap Manage Apps
• Remove the app. 
• Now go to Peloton
• Add Fitbit to Peloton 

If this fails then please reach out to Peloton. 

[lisaicj]

How do you add fitbit to peloton? 

[Rich_Laue]

Hi @lisaicj as with most third party apps. You need to add Fitbit through their app or website. Instructions for Peloton will be found on their support page. 

Some info is also found on Fitbit app support page for Peloton