02-27-2020 10:05
02-27-2020 10:05
Would you be able to provide assistances to me as well? I am not able to sync my Versa2 to my UHC motion account either. Please let me know if I need to enter a separate ticket with Support.
Thanks,
Brenda
02-27-2020 11:20
02-27-2020 11:20
Welcome back to the Fitbit Community, @BCoonce.
I have moved your post to the Third-Party Integrations board for categorization purposes.
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with syncing your Versa 2 to your UHC motion account. I recommend confirming the steps to set up your Fitbit device to use in the UnitedHealthcare Motion program in this help article: How do I set up my Fitbit device for the UnitedHealthcare Motion program?
Before considering other options, have you tried to contact the UnitedHealthcare Motion program? You can use this link to contact them.
Please keep me posted, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.