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Record of run kms - Fitbit v Strava

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‎03-07-2020 01:09

‎03-07-2020 01:09

Hi all

Has anyone else notice the recorded km for a run being different in the Fitbit app compared to when synced with Strava. Today I ran 21.28 km and it only shows 20.95 on Strava. You can imagine my disappointment not recording a half marathon according to Strava. The strange thing is Fitbit has the run recorded as 21.28 km on the dashboard but when you click on the activity map it then shows 20.95 km.

 

How can I change this?

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‎03-10-2020 13:14

‎03-10-2020 13:14

@MDM62 Welcome to the Community. Thanks for bringing this to my attention. 

 

I would like you to log out from your app and force quit it. After this, please log in and check if the data on your map shows correctly. If you're not seeing the same, please attach a screenshot to your next reply. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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