(Renpho) Weight not going FB to MFP

[Cardiff_dave]

Hi all,

I appreciate something along these lines will have been asked before but I can't see anything recent.

What I'm trying to do is renpho scales > fitbit > my fitness pal > garmin connect.

I have renpho sending the weight to fitbit and the correct weight is showing up in fitbit so that bit appears to be working.

However, the weight is not updating in MFP so the final garmin connect step won't happen either.

In fitbit I have Renpho and MyfitnessPal connected with read/write access and "weight" included (in fact i think all the items are included).

In myfitnesspal I have "fitbit tracker" connected.

Can anyone help?

Thanks

[LucioFitbit · Accepted solution]

Hi there @Cardiff_dave. Welcome to Community Forums.

Thank you for the information provided on your set up and pairing of your apps. I'd recommend you check on this article regarding, How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

If you continue having the same problem, please contact our Support Team; MFP customer service or Renpho customer service.

Hope this helps.