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Replacement Flex not syncing with Weight Watchers

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‎07-28-2015 16:25 - last edited on ‎12-01-2015 11:28 by Moderator Alum

‎07-28-2015 16:25 - last edited on ‎12-01-2015 11:28 by Moderator Alum

My FitBit Flex was replaced and now is not syncing with Weight Watchers or Engagement Health as it previously had. I have tried removing and adding the device on the accounts with no luck. WW said it's a FitBit issue. Any suggestions?

 

Moderator edit: updated subject for clarity

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‎08-09-2015 19:51 - edited ‎08-09-2015 19:51

‎08-09-2015 19:51 - edited ‎08-09-2015 19:51

Welcome to the Fitbit Family @JLT214! It's nice to have you on board! Hey, let's work something out here. 🙂 Have you tried revoking access and then re-linking your Fitbit account with Weight Watchers or Engagement Health? That should do the trick. Just remember to sync your Flex afterwards!

 

Do let me know if it works. Catch you later!

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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