help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps from Fitbit not showing up on Myfitnesspal

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-08-2021 19:07 - last edited on ‎06-14-2021 11:58 by Fitbit Moderator

‎06-08-2021 19:07 - last edited on ‎06-14-2021 11:58 by Fitbit Moderator

My inspire 2 and MyFitnessPal are synced but my steps don't transfer to MyFitnessPal

 

 

 

Moderator edit: subject for clarity/label 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-14-2021 11:57

‎06-14-2021 11:57

Hello @Sdmomof4. Welcome to the community forums! 

 

Thank you for the information. At this time, I recommend trying to remove and then add MyFitnessPal back to Fitbit to refresh the connection. You can do this, by following the instructions below: 

 

  • Tap the Today tab, and tap your profile picture.
  • Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  • Log in to your Fitbit account.
  • Tap Revoke Access to disconnect an app from your Fitbit account.

For more information, I recommend visiting the following link: How do I connect my Fitbit account with another app?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.

View best answer in original post

Best Answer
1 REPLY 1

‎06-14-2021 11:57

‎06-14-2021 11:57

Hello @Sdmomof4. Welcome to the community forums! 

 

Thank you for the information. At this time, I recommend trying to remove and then add MyFitnessPal back to Fitbit to refresh the connection. You can do this, by following the instructions below: 

 

  • Tap the Today tab, and tap your profile picture.
  • Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  • Log in to your Fitbit account.
  • Tap Revoke Access to disconnect an app from your Fitbit account.

For more information, I recommend visiting the following link: How do I connect my Fitbit account with another app?

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
Best Answer