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Steps from Fitbit stopped showing up to my ManageWell Wellness Program

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‎08-08-2021 20:46

‎08-08-2021 20:46

We have a wellness program at my job where if you get so many points you get a better rate on your premiums. My Fitbit charge 2 for some reason quit sending my steps to ManageWell from April 4, 2021 to July 29, 2021 and I don't know how to get them to show up on my account with them. They showed up on my Fitbit account but not my wellness one. Any suggestions would be welcome Thanks.

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‎08-12-2021 14:15

‎08-12-2021 14:15

Welcome to the Fitbit Community, @mjj590. Thank you for sharing your wellness program inquiry.

 

I would suggest to contact your HR or the person that signs you to the program to ask about steps that didn't log in the program.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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