Stopped reporting steps to RunKeeper

[coyote0715]

Last Tuesday, I created a RunKeeper account and set up FitBit to report my steps.  I checked on Tuesday and Wednesday morning, and the steps were reporting just fine.  I just checked again this morning, and no steps were reported since Wednesday afternoon.  I'm not sure if this is a FitBit issue or RunKeeper issue.

[SunsetRunner]

Welcome to the Community @coyote0715! If your tracker is syncing correctly and everything is fine in your Fitbit Dashboard, I'd contact RunKeeper support. In the meantime what you can do is unlink a link both accounts again.

I hope this helps!

[Svoboda]

Did you ever get this resolved? I am having the same issue.

[SantiR]

@coyote0715 Hope you're doing well, and enjoying some healthy fall activities! I noticed that @SunsetRunner has offered a few suggestions to help resolve your issue with the Runkeeper data upload. Was that the information you were looking for? If so, I invite you to mark @SunsetRunner's post as the solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions here.

If this didn't resolve your question, let us know and we'll be happy to work through it with you.