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Stopped syncing with my fitness pal

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‎08-17-2016 08:27

‎08-17-2016 08:27

My Fitbit was getting my calorie data from my fitness pal and I went abroad and it just stopped and now I can't seem to get it to sync again now I'm home. Can anyone help to resolve this please?!
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‎08-17-2016 08:33

‎08-17-2016 08:33

Hi @hannah6389

 

Have moved this thread from the Charge HR to the Third-Party Integrations section to increase the chance of getting a solution.

 

Your post will get more attention here.

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‎08-18-2016 18:52 - edited ‎08-18-2016 18:53

In response to SunsetRunner

‎08-18-2016 18:52 - edited ‎08-18-2016 18:53

@hannah6389 Welcome to the Community! Please make sure that your tracker is syncing to your Dashboard. Also, try unlink and relink both accounts to see if it works. 

 

To do so: Go to your Dashboard > click on settings > applications > revoke access. 

 

Myfitnesspalrevoke.png

 

Hope this helps. Let me know how it goes. 

 

@SunsetRunner Thank you so much for your input. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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