Strava integration - activities not showing in Fitbit

[Nokura]

Hi everyone - I linked my accounts on Wednesday and my first two rides recorded in Strava synced without any issues (Wedneday evening, Thursday morning Australian Eastern Standard Time).  I've logged two more rides since then (Thursday evening and Friday monring, AEST) and neither of them have synced to my Fitbit account - I can't see them on the web dashboard or on my iPhone app.  Both of them are showing fine in Strava.

I thought the accounts may have been disconnected so I checked and they show as being connected in both web dashboards.

Has there been any issue with the sync service?  If not do you know of a way to get it working again short of disconnecting and reconnecting the accounts?

[ScottSmithPhoto]

Combine the charge HR with the Fitbit app and you DO have GPS track for
walking,hiking or running but no Bike option which is a bit daft.
All this info syncs to strava with the gps track and HR data but shows as a
walk.
You can just go in and change it to ride in strava after but it would be
much easier if there was the bike option in Fitbit.

[ScottSmithPhoto]

If you want a strava compatible HR monitor then Fitbit is not it. Buy one
that strava recommends.

If you want a Fitbit to track your activity then buy a Fitbit.

I love strava for my ride info. But seeing as I use a Fitbit then use the
Fitbit app for tracking and recording. It's a bonus this syncs to strava.

Would be nice it Fitbit could make the smoother.

[SeptemberWasp]

July 20th I ran and I got HR from my Charge pushed to Strava along with my run (and pretty sure everytime before).... on the 22 and now the 27th Strava is no longer getting my HR from the Fitbit push. 

Is anyone else noticing this behaviour? 

[DanFreeman]

Hi guys, 

I'm new to the fitbit scene, but I've been cycling using Stava for years.

I've recently purchased a Charge HR, with the intention of tracking everything OFF the bike. I have a Garmin 500 + HR monitor for that.

I rode at the weekend using my Garmin and everything sync'd flawlessly.....but I rode to work this morning (using the Garmin as usual) and put the fitbit in my bag (as I thought it would turn off it it wasn't being worn, how wrong I was).

Upon arriving at work I logged my Garmin to Strava, no problems there, but it wouldn't sync to fitbit as it already had an activity of 9000+ steps from being in my bag! I guess Strava won't wync over the ride becuase fitbit already has an activity for this period. 

If I log the fitbit data as driving, to negate the data, it still won't import the Strava ride!! 

Anyone else in the same boat? Or having similar issues?

I thought I could just run off the fitbit, but I see you can't even do that! If I manually log an activity before each ride, it will still think I'm active for this period, and won't copy across the Strava data instead.

[RoadKill]

Remove me from receiving these emails. I deactivated my account therefore
I cannot login to manage my subscriptions.

[Eldor]

Unfortunately I don't think there's a way to turn the Charge HR off (someone please correct me if I'm wrong).  I use a Surge for cycling and walking (when I want a GPS) and a Charge HR for everything else.  All my Surge data gets into Strava just fine, but I don't have any dedicated cycling stuff (like your Garmin).

What I do find annoying is that with either the Surge or Charge HR (and probably all the other models) even driving in the car or riding my motorcycle adds crazy amounts of both steps and stairs to the record.  I wish there was a way to put it into some kind of suspend state (keep the time display but stop tracking steps and stairs) until I turn it back on again.  I could live with that, but ideally the Fitbit stuff would be smart enough not to add steps/stairs when in any kind of moving vehicle.

Annoying, but not overly.

[DanFreeman]

Thanks for the reply Eldor. 

As you say, it seems silly that there isn't some sort of 'suspend' mode, that ignores what you're doing (and doesn't create an activity for it either!)

...and even more silly is that you can't turn the things off!!

I will try something on the ride home. I'll see if I can sync my Strava data BEFORE fitbit gets a chance to sync. Then hopefully fitbit will accept the Strava data (ie. the proper data) and ignore all the rubbish it records while I'm cycling.

[ScottSmithPhoto]

Try logging the ride in the Fitbit app and wear your Fitbit. Log it as a
walk or hike.

When you get home just delete the activity from Fitbit. You should find
that you've recorded much less steps this way.

Hope that helps.

[DanFreeman]

Thanks Scott. 

I was under the impression you cannot delete data, just ignore it.

ie. if I log my ride this morning as a drive or walk, I can't then delete it. Or at least, I haven't found out where you delete it completely. Fitbit just seems to negate the data, but still keep it. 

[ScottSmithPhoto]

Sort of. I wear mine for riding and log the gps through the Fitbit app this
syncs to strava as walk. I then change it to a ride in strava and the GPS
and heart rate info is all included.
(Would be nice to be able to select 'Ride' in the Fitbit app but that's
another thread)

I've forgotten to wear my Fitbit in the past and still logged through the
app and it's come up at 22k steps. Where as this was seems to only log a
few additional steps which is the behaviors I would expect for a ride.

Give it a go see what you think.

[cgtmiles]

Sorry for being a late comer to this thread but just got a charge HR primarily as a Hr monitor for strava and another thread said that it is not possible to export HR data out of fitbit so I'm interested in the comment on recording in fitbit, exporting as walk then changing in Strava to ride. Does this work? if so do you lose any Strava functionality from doing it?

I also saw a comment that if you wanted a cycling HR monitor for strava then you should buy a strava recommended monitor. This I would have done but was convinced by the many press releases from fitbit and Strava on the strava/fitbit integration. 5 hrs in it doesn't seem very integrated to me!

[ScottSmithPhoto]

If you set up fit but to sync with strava. Use Fitbit to record your ride
then yes it works fine it's how I've been doing it the last few months.

Try it.

[Eldor]

Scott, so if I understand correctly, with a Charge HR you MUST also use the FitBit app in order to first get the data into Fitbit with your heart rate and GPS data from the app.  Then that whole shebang gets into Strava, where you change it from a walk to bicycling.  Unless you use the app, you'd only get heart rate into Fitbit without any GPS data, therefore nothing would make it over to Strava.

Is that correct?

(Makes me happy that I have BOTH a Surge and Charge HR, so for cycling I simply use the Surge and everything is fine.)

[ScottSmithPhoto]

Yeah that's my experience.

If they'd only give the 'ride' option in the Fitbit app it would be perfect
for my needs.

[JonR43]

Why didn't I find this thread when trying to have this discussion with myself on the HR board

Does this approach transfer the heart rate data both to the Strava app and eventually the Strava dashboard...... And is there often a lag in time before this happens? I have HR data on my Strava app on the I phone that hasent switched to the Strava dashboard yet!!

I'm getting some steps I don't deserve when riding but can live with that 🙂