Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stuck in Deny/Allow loop when trying to give access using OAuth

Replies are disabled for this topic. Start a new one or visit our Help Center.

Suddenly, my users are getting stuck on the FitBit page that says "<my application> would like to access your profile and data on fitbit.com" with a "Deny" and "Allow" button. Users log in with their user name and password, then the screen changes to this one, they click Allow, and nothing happens, or it comes back to this same page.

 

I am assuming the OAuth part has succeeded since it correctly displays the user's information and authenticates the login. There are no errors in my error log.

 

Thanks for any help!! 

Joey

Best Answer
0 Votes
5 REPLIES 5

Thank you for being part of the Community @JoeyW! This is very interesting, Did you already tried to clean cookies and cache, or maybe a different browser?  If possible please share a picture of this inconvenience. 

 

Keep me posted and good luck! 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

Did this help you? Help others by marking it as a solution! 🙂

Best Answer
0 Votes

Joey, did you find a resolution? I am having the same issue.

Best Answer
0 Votes

Thank you for joining us @Coreync!  I'll be happy to help you with this. Please be so kind to provide me with a screenshot of this error. I recommend traying the suggestions on my previous post. In the meantime, you can try to continue the set up process with a mobile device iOS, Android or Windows

 

Keep me posted! 

 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

Did this help you? Help others by marking it as a solution! 🙂

Best Answer
0 Votes
I'm having same problem trying to get Fitbit to accept Thermos smart lid authorization. Screen frozen on Fitbit.com with a deny/allow option. I try to press allow and nothing happens. On iPhone.
Best Answer
0 Votes

I can't figure out how to get my fitbit to pick up my smart lid?! I don't even know where to begin? Can you at least point me in the right direction? Like step by step? Thank you for any help

 

Best Answer
0 Votes