06-01-2015 13:23
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06-01-2015 13:23
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Suddenly, my users are getting stuck on the FitBit page that says "<my application> would like to access your profile and data on fitbit.com" with a "Deny" and "Allow" button. Users log in with their user name and password, then the screen changes to this one, they click Allow, and nothing happens, or it comes back to this same page.
I am assuming the OAuth part has succeeded since it correctly displays the user's information and authenticates the login. There are no errors in my error log.
Thanks for any help!!
Joey

06-03-2015 10:06
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06-03-2015 10:06
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Thank you for being part of the Community @JoeyW! This is very interesting, Did you already tried to clean cookies and cache, or maybe a different browser? If possible please share a picture of this inconvenience.
Keep me posted and good luck!

12-08-2015 10:24
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12-08-2015 10:24
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Joey, did you find a resolution? I am having the same issue.

12-21-2015 07:41
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12-21-2015 07:41
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Thank you for joining us @Coreync! I'll be happy to help you with this. Please be so kind to provide me with a screenshot of this error. I recommend traying the suggestions on my previous post. In the meantime, you can try to continue the set up process with a mobile device iOS, Android or Windows.
Keep me posted!

12-24-2015 13:20
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12-24-2015 13:20
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12-24-2015 16:13
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12-24-2015 16:13
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I can't figure out how to get my fitbit to pick up my smart lid?! I don't even know where to begin? Can you at least point me in the right direction? Like step by step? Thank you for any help

