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Switched to google sign in and not everything updated on my Lose It app

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‎06-20-2023 15:58

‎06-20-2023 15:58

I switched my account to log in to Fitbit using google.  Now when I pull up my Lost It app the only thing won’t sync is my sleep stats.  I unsynced app and reset it and it still won’t work.

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‎06-21-2023 07:14

‎06-21-2023 07:14

Problem solved…this morning it synced automatically.

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‎06-21-2023 11:51

In response to MaryKay-119

‎06-21-2023 11:51

Hi @MaryKay-119, it is nice to see you around. 

I'm glad to hear you were able to sort this out. In some cases, it could take a little longer than expected to upload the data from your sleep. As a recommendation, you can try to manually sync your device a couple of times. At some point, the information should appear in the sleep panel. 

You can do it by pulling down the screen from the Today tap in the Fitbit app. 

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