Sync with MyFitnessPal

[Culyanne]

can anyone help

Moderator edit: subject for clarity

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community @Culyanne. 

I am glad to assist you with your concern on how to get your exercise to sync with MyFitnessPal. Please confirm if you've linked your Fitbit account to MyFitnessPal: to link your two accounts, please go to www.fitbit.com/apps/myfitnesspal and click “Get Started”. You will then be prompted to either log in or sign up with your MyFitnessPal account. 

Once connected you will be able to view the foods and activities that you log on your MyFitnessPal account on your Fitbit Dashboard. From the "Check In" section of your MyFitnessPal account, you will see the steps taken and sleep tracked by your Fitbit device. 

For more information, please see this help article: How do I connect my Fitbit account with another app?

I'll be around if you need further help!

[Katrin]

For me, both MyFitnessPal and MapMyFitness apps have stopped syncing with my Fitbit. I look on my settings for both Fitbit and the apps and they both show being connected. This happened probably 2 months ago. What's going on?

[Culyanne]

I don't know but it's a pain

[Katrin]

So I think I got mine working again - I had to disconnect them all from one another and then reconnect them. It has worked but I wonder why it stopped in the first place and if it will stop again in the future???

[Culyanne]

I try that and see what happens 

[LiliyaFitbit]

It's nice to see you around @Katrin @Culyanne. I am sorry for the delayed response.  

@Katrin thank you for joining the conversation and sharing that your MyFitnessPal and MapMyFitness apps have stopped syncing with your Fitbit. I am glad to hear you were able to resolve the issue. Thank you for sharing the steps you tried. I am sure this information will be helpful to other users experiencing the same issue. 

@Culyanne thank you for your efforts to resolve the issue and follow the steps suggested by @Katrin to disconnect and then to re-link the accounts. 

If you have any questions, feel free to let me know.

[WBPhoenix]

@LiliyaFitbit  thank you for the tips on connecting my Versa to MyFitnessPal - that worked wonderfully! 

[LiliyaFitbit]

Hi @WBPhoenix, it's nice to see you again in our Community Forums. 

I am glad to hear the tips on connecting the Fitbit Versa to MyFitnessPal worked wonderfully! Thanks so much for sharing your feedback as it's really important to us.

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find wonderful Fitbit Friends, Sharing Recipes and much more.

Best of luck with your health and wellness goals! Keep on visiting the forums.

[jmcrowley]

Hi @LiliyaFitbit I am having trouble locating the "Get Started" from that link (www.fitbit.com/apps/myfitnesspal) because it redirects me here https://www.fitbit.com/partnership which does not give me any option to sync MyFitnessPal to my Fitbit. Currently, my Fitbit dashboard doesn't even list MyFitnessPal as an application... can you please shed some light on how I can sync it? thanks!