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Syncing Heart Rate recorded on Charge HR to Strava

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‎12-26-2015 21:44

‎12-26-2015 21:44

I am having trouble getting the heart rate data from my charge HR into Strava. I have tried revoking access and rejoining the accounts with no success. All the other information has gone through, except heart rate. Help?
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‎01-01-2016 01:39

‎01-01-2016 01:39

I also have the same issue, all information is going across to Strava apart from the heart rate data. I have had this working in the past but not now. I've also noticed that my runs automatically go to Strava whereas before I was given a prompt to allow it to go across and all information was correct.
Is there anyone else experiencing the same issue?
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‎01-13-2016 05:48 - edited ‎01-13-2016 05:49

In response to beejay1177

‎01-13-2016 05:48 - edited ‎01-13-2016 05:49

To me it looks like the activity is syncing to strava before the fitbit device data has synced to fitbit, maybe the prompt was useful as you could ensure it had synced from the tracker to fitbit first.

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