01-21-2016 09:41
01-21-2016 09:41
when I sync to myfitnesspal, ocassionally the calories burned appear twice! not sure why? can anyone help??
01-22-2016 10:24
01-22-2016 10:24
Welcome to our Community @SunsetRunner! This is very interesting. This usually happens because you have 2 accounts linked to Fitbit. For more information and details, take a look at this article.
Hope it helps!
01-22-2016 15:03
01-22-2016 15:03
Thanks - I don't think I have 2 accounts linked to my Fitbit??? How can I check?
01-23-2016 06:47
01-23-2016 06:47
Hi, @SunsetRunner, I see this happen occasionally, too. I haven't seen it in a while. The last time I saw it happen and a lot of people were posting about it, Fitbit replied that it was on MFP's end. What they said was happening was that MFP wasn't deleting the old data from a meal while sending over updated data. So, you had two entries that were close but not identical. It's usually resolved pretty quickly. On your end, you can either sit tight or try deleting one or both of the entries and see if MFP will sync over the correct data again.
MakMak | Community Council
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01-26-2016 07:10
01-26-2016 07:10
Hello @SunsetRunner! You can check if you have 2 accounts you only need to go your Account Settings and and then go to Sharing. Thanks for your participation and explanation @MakMak!
Good luck!
05-12-2016 02:04
05-12-2016 02:04
My FitnessPal syncs quite ok, but my units are metric in MyFitnessPall, and they sync over into imperial.
Why would this be, and how can i correct it?
05-17-2016 16:08
05-17-2016 16:08
Hello @blondie1960! I'll be happy to help you with this. I'd like you to clarify a bit more your post, if possible provide screenshots about this.
See you latter.