Uber app gets stuck at browser and results in a black page

[Andreasbom]

Got Fitbit versa 3. Installed Uber, went through the authentication process of logging in with Fitbit app through Uber settings into my Uber account with username and password
All went well.
Browser is asking me after I f I wanted to open in Fitbit app on my iPhone.
I agreed.
Done.
But when I used Uber app on my watch it refers me to the Uber settings on my iPhone app again.
Now if I hit Uber setting in the Fitbit app I end up on the same blank page on my browser that I came from( https://app-settings.fitbitdevelopercontent.com/simple-redirect.html?error=invalid_scope&state
Stuck here as the page only asks “open this with the Fitbit app.

stuck in a cycle
Need help with this

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @Andreasbom, welcome to the community forums! 

This is odd and I would like to recommend some troubleshooting steps to see if this inconvenience is fixed: 

1. Remove the Uber app from your watch by uninstalling it through the Fitbit app
2. Then reinstall the Uber app back to your watch.
3. Make sure you complete a new setup of the Uber app.

I also recommend visiting this help article How do I set up and troubleshoot apps on my Fitbit device? Also, please make sure that your Uber app does not have a pending update.

Hope this helps! 

[Andreasbom]

Thank you for sending me all Uber troubleshooting advice.

Tried it all, nothing worked, still stuck at the same page: asking if I wanted to open this page in Fitbit app.

Same as before. Stuck!

Even logged out of Fitbit app and reinstalled it 

Watch is brand new .

Room for improvement 

Please help

https://app-settings.fitbitdevelopercontent.com/simple-redirect.html?error=invalid_scope&state=%7B%2...

[WilsonFitbit]

@Andreasbom, thanks for your reply! 

Please make sure that your Uber app does not have a pending update. If the inconvenience persists, please go to the Bluetooth settings on your phone and remove the device. In the list of Bluetooth devices you'll see the Fitbit device you have and next to it, this symbol "!". Hit the symbol and it will take you to the next step, once you're there select the option that says "Forget this device" or "Unpair". This information can vary depending on the mobile device you have. 

Try once again to use the Uber app and let me know if this time it works. If not, I recommend taking a look at this thread for updates on this matter. 

See you around.