help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to hear anything from Gold's Gym Amp app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2019 17:03 - last edited on ‎12-07-2021 09:03 by Fitbit Moderator

‎12-26-2019 17:03 - last edited on ‎12-07-2021 09:03 by Fitbit Moderator

I have a brand new Versa 2 and have paired my earbuds, but cannot hear anything when trying to use Gold's Gym Amp app (or anything else).

All I've seen on the web is that I can listen to downloaded music, Spotify, Pandora and Deezer. Am I limited to only hearing audio from these apps?

 

I appreciate any help on this topic.

 

Moderator edit: Subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-27-2019 14:09

‎12-27-2019 14:09

Hi @NDL78, welcome to the Community Forums!

 

Thanks for bringing this to my attention, I appreciate all the details that were shared in your post. To better assist you with this, can you please let me know if you experience the same inconvenience with the Spotify, Pandora or your stored music? I'll be waiting for you reply so we can move forward. 

 

Keep me posted.

Best Answer
0 Votes

‎12-29-2019 11:09

In response to RicardoFitbit

‎12-29-2019 11:09

Spotify on the Versa 2 only controls the spotify music on my phone, so that's a negative.

I don't have a Pandora account yet not have I downloaded any music to my Versa.

I know the headphones work - I've paired them with my phone previously and I am able to listen to Spotify without issue - while controlling it via the Versa 2.

Sent from my Verizon, Samsung Galaxy smartphone
Best Answer
0 Votes