Unable to pair the Fitbit app to Starfit device

[PredatorCoach]

I am having problems pairing fitbit app to starfit device.  It does not seem to have any issues connecting to Health Connect through Starbit.  But the stats do not "write" to the fitbit app.  I also truly wonder it is connected to Health Connect as there is just a toggle button.  No request to login in to google etc.

Moderator Edit: Clarified subject.

[Pixilate]

wondering if you found a way yo link them 

[PredatorCoach]

Of interest, the stats from StarFit ARE actually writing to the Health Connect app - which SHOULD be writing to the Fitbit app.

It is NOT.

So not sure why Health Connect app is not writing data to Fitbit app.  This seems more like an issue between Health Connect and Fitbit than Starfit - although it would be awesome if Fitbit would recognize the StarFit app and be able to write directly.

[Rich_Laue]

The only possible help we can give is to revoke access to Starfit and then setup the link. 

Otherwise, I'd contact Starfit since they are the owner of this link up. 

[PredatorCoach]

Can you revoke the link access and set up the link?

[EstuardoFitbit · Accepted solution]

Hello everyone! It's great to see you all.

I just wanted to let you know that we will be closing this thread in an effort to get some newer interactions going within the Community.

If you still have questions regarding these inconveniences, please feel free to open a new thread or contact our support team directly.