Unable to sync or setup Withings scale

[hannan_n]

My Withings scale has been syncing fine until early afternoon eastern standard time Thursday, August 20th, 2020.

I've disconnected the link and tried resynchronization and if doesn't appear to pick up any new data/unsynchronized data.

Would anyone know if there's a current outage?

[spyderr911]

@Mark81 I finally was able to get my email verified.  But I still can't get withings to update with fitbit.  Both are added; withings as source and fitbit as target.  Should I try to remove both and try it again?

[coleslaw]

Take a new recording and see if it works - it didn't transfer my historical
ones.

[Mark81]

yes exactly, it transfer only the new measurements done after having setup the integration

[Millsey29]

I haven’t been able to sync too since the 20th! 
Fitbit responded on Twitter that’s a known issue but no further information, this is looking bad!! 

[Millsey29]

Same response so far for me. 

[jbkjr]

Great customer service.......essentially we will get to it when we get to it (if we ever do)

[rubz]

think over 60 people here should all goto twitter again @fitbitsupport

and other socials medias 

2 weeks 😞

[Georgia0802]

@KateFitbit are we ever going to get some sort of response from you?! I've tagged you in this post twice now and messaged you directly and nothing

[fitkam]

Just adding my 'me too' for having the same problem, not syncing Withings scale data with fitbit.  I've tried disconnecting and reconnecting the accounts, no luck.  Hope this is fixed soon.

[janedoe999]

Don’t throw out the baby with the bathwater

I love my Fitbit and the Fitbit app.  I hate that they break the Withings connection at least once a year.

Weemple Weightnet is the answer.  Once you set it up it works as well as if Fitbit were doing the sync.  You no longer need to stress about  if and when they will fix it. It will just work.

In addition, @Mark81 is amazingly responsive.  He made  a mod to how pounds were converted within a day or two of asking him about it last year.

[fitkam]

Thanks so much for sharing the tip about the Weemple Weightnet option!  Easy to set up and seems to be working fine.

[SunsetRunner]

 

When I try to link my account I get “Exception receiving access token”. Non response response from Fitbit on Twitter. 

[SunsetRunner]

I gave up waiting for Fitbit and have unlinked my accounts. Weemple works fine.

[SunsetRunner]

Follow up. 

 

[SunsetRunner]

Just bumping this thread. I have got my weight coming in through IFTTT, and marked as 'manual' although it's not capturing fat percentage. I don't like IFTTT as it's a bit of black box.. I added a couple of withings-to-fitbit applets so I can't share which one (both?) worked. I have removed one to see if it still updates tomorrow. Will share with a link when I can confirm. Come on fitbit support... pick up the slack.

[BigGeoff]

Me too, all very tedious  - getting this every year but previously it was at least solvable. I get the impression the developers are not too quick at sorting stuff like this.

[Irishlassie7]

My last sync with my withings scale was August 18.  Ive disconnected, reconnected, reset my trackers.  It shows my weight today on the laptop dashboard, but not the app.

[Mark81]

I would like to thanks all the users that joined Weemple WeightNet. And don't warry, is an hobby for me, so is fully free and your privacy is guaranteed. Thanks!

But I'm sure that the Fitbit integration will also be back. Currently Fitbit is the best worldwide cloud/API environment!

[senfinger]

Ohh man that’s awesome! Yep Weemple has been perfect- especially since
Fitbit has given up lol

[Mark81]

@senfinger Fitbit provide a great API service, otherwise Weemple didn't exist.

P.S.: WeightNet was developed because requested on this forum on a previous outage.