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Versa 2 not syncing indoor workouts to Strava

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‎01-24-2021 13:19 - last edited on ‎08-19-2021 16:45 by Fitbit Moderator

‎01-24-2021 13:19 - last edited on ‎08-19-2021 16:45 by Fitbit Moderator

Hi,

ive just started to use a versa 2 and can’t sync my indoor workouts to Strava. Is this a common issue with Fitbit and can it be fixed? 

 

Moderator Edit: Clarified subject

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‎01-24-2021 20:19

‎01-24-2021 20:19

Hi @Markwil, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post. If you haven't already done so, I recommend you to learn more about how to sync your Versa 2 information to your Strava account on our help article: How do I connect my Fitbit account with another app? and let me know if the issue persists. 

 

I'll be around. Don't hesitate to ask me any additional questions you may have.

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‎01-25-2021 08:34

In response to RicardoFitbit

‎01-25-2021 08:34

Hi @Markwil for exercises to be sent to Strava, they need to be recorded with gps and gps will not work indoors. Especially when the wearer isn't moving. 

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‎02-02-2021 02:02 - last edited on ‎02-02-2021 15:45 by Fitbit Moderator

‎02-02-2021 02:02 - last edited on ‎02-02-2021 15:45 by Fitbit Moderator

@Markwil it's made like that by design. I don't think Fitbit considers it as an issue. It simply works like that on the Fitbit platform - syncing is available only for a subset of GPS-enabled activities. It has been like that for many years and I don't think it will change anytime soon. Strava is able to sync non-GPS workouts (I've been doing it with other watches with no problem). Why Fitbit designed the Strava integration this way? I don't know but certainly, it isn't a bug, just a poorly designed feature.

 

Moderator Edit: Content

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‎02-02-2021 05:04 - last edited on ‎02-02-2021 15:45 by Fitbit Moderator

In response to t.parker

‎02-02-2021 05:04 - last edited on ‎02-02-2021 15:45 by Fitbit Moderator

Thanks for the reply.
I got rid of it. Their loss I suppose.

Sent from my iPhone

 

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