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Versa Lite won’t sync to MyFitnessPal

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‎02-05-2021 05:22 - last edited on ‎02-07-2021 18:51 by Fitbit Moderator

‎02-05-2021 05:22 - last edited on ‎02-07-2021 18:51 by Fitbit Moderator

Hi - My Fitbit app will not sync to MyFitnessPal. I’ve revoked access and given back access to both apps on each app’s side. I’ve gone through other forums to see if there are other tricks and I can’t find anything. The syncing has worked in the past, so I’m super frustrated. IOS platform... I’ve seen Android issues, so it’s not that either. Thank you, community! 

 

Moderator Edit: Clarified subject

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‎02-05-2021 08:51

‎02-05-2021 08:51

Hi @Ahobbs13 - Here are the tips MFP offers in a case like this. I’t often important to follow the steps in the order presented. Hope it helps.

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‎02-15-2021 15:13

In response to SunsetRunner

‎02-15-2021 15:13

@SunsetRunner your help is always appreciated. Hi @Ahobbs13, let me give you a warm welcome to the Community Forums!

 

 @Ahobbs13 thanks for the information provided on your post. If you haven't done yet, please follow these steps:

 

  1. Make sure your Versa Lite is syncing with your Fitbit account. For troubleshooting syncing, see Why won't my Fitbit device sync?
  2. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  3. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Hope this helps. 

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