help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weight Guru Integration stopped mid December

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-02-2019 15:18 - last edited on ‎01-03-2019 04:15 by Fitbit Moderator

‎01-02-2019 15:18 - last edited on ‎01-03-2019 04:15 by Fitbit Moderator

I've been successfully having my weight logged via integration with Weight Gurus and/or MyFitnessPal for about 2 years.  It seems like this has stopped as of mid December.

Weight Gurus and MyFitnessPal are in sync.

How can I correct this?

 

 

Moderator edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-03-2019 04:14

‎01-03-2019 04:14

Hello @dyingdevil87.

 

Let me help you figure out what is going on with your scale. 

 

The first thing I'd recommend is that you try to restart the connection between the two. You can click here to  find the steps on how to disconnect them and then connect them again.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes