help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weight differences between Nokia Health (Withings) and Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-26-2017 07:22 - edited ‎06-26-2017 07:34

‎06-26-2017 07:22 - edited ‎06-26-2017 07:34

Hi,

 

I bought a Nokia Body+ scale (formerly known as Withings) and paired my Fitbit account with Withings (www.fitbit.com/weight/withings). The sync works fine but the values are shown wrong. I often have differences in the range of 0.1.

 

I.E.: My scale says 97.2, the Withings app says 97.2 but the Fitbit dashboard says 97.1.

 

The answer shows up if I export my data from Fitbit backend. 

 

The exported value is 97.17 for this day. The Fitbit dashboard and the app doesn't round this value correctly to 97.2, it truncs the last digit off. 

 

Same problem with the fat percentage.

 

Please fix this issue. 

 

Best Answer
0 Votes
2 REPLIES 2

‎06-27-2017 08:45

‎06-27-2017 08:45

Interesting. I dropped by because mine has stopped importing completely since the change from Withings to Nokia and wondered if anyone else was having a problem.

Best Answer
0 Votes

‎06-28-2017 06:23

In response to antikewl

‎06-28-2017 06:23

I bought my scale one week ago, so I started after the change from Withings to Nokia. The synchronization itself works without any problems. The values are transmitted nearly in real time. 

 

But they are displayed wrong -- the rounding issue I mentioned above. 

 

 

Have yout tried to unpair the accounts and pair again? 

Best Answer
0 Votes