Where's all my exercise gone in Myfitnesspal??

[SunsetRunner]

I sync my fitbit to my iphone a couple of times a day with no problems.  It syncs with Myfitnesspal account also, with (generally) no problems too.  However, I notice this morning that all the exercise I have done over the last few days has now disappeared from Myfitnesspal account!

[SunsetRunner]

Hi @SunsetRunner

Moved this thread from the Surge to the Third-Party Integrations section to increase the chance of getting a solution.

Your post will get more attention here.

Wishing a wonderful day

[SunsetRunner]

Thanks @SunsetRunner

Anyone got any suggestions for me please???

It seems to sync OK and steps calories burned are transferred to MFP, but then if I look later that day, or the following day, they have disappeared.  This error seems to have started happening since the last App update.

[HelenaFitbit]

Welcome to the forums @SunsetRunner! I'll be glad to help on this. 

In this case, it's best if we link and unlink your MFP account from Fitbit. Here's how to do it:

1. Go to your Apps page and search at the middle right of the page for the apps you currently have linked.
2. Select Fitbit tracker
3. Click on Disconnect
4. Log out of Fitbit and MFP. 
5. Log back in
6. Log into MyFitnessPal and click Apps.
7. In the App Gallery, find Fitbit and click Connect.
8. Click Allow to give MyFitnessPal access to your Fitbit data.
9. Follow the instructions provided.

Also, please note that all food and water items must be logged through MFP and your steps, exercises, manual logs and other activities need to be logged through Fitbit; this will prevent any double logging or incorrectly increasing your caloric budget for the day. 

Let me know if you have any questions, have a great day! 

[SunsetRunner]

Thanks @HelenaFitbit.  I have just done as you suggested and my exercise for today is still not showing 😞 

[wrighty11]

Im havibg the exact same isssuue on Android and I know 2 other people havibg the same thing. I think theres a bug

[AndrewFitbit · Accepted solution]

Perhaps it's related to this issue posted by MFP: Not Seeing Exercise Adjustment or Steps from the Partner linked to your MyFitnessPal Account - FIXED

Either way, I'd recommend contacting MFP to see if they can provide any insight.