09-21-2020
05:52
- last edited on
09-22-2020
14:34
by
LizzyFitbit
09-21-2020
05:52
- last edited on
09-22-2020
14:34
by
LizzyFitbit
My Fitness Pal app isn’t on my phone. I use Strava to log my bike rides and walks etc. So why does a log always appear from My fitness pal? I end up with my exercises being duplicated?
Moderator Edit: Updated label
Best Answer
09-22-2020
14:46
- last edited on
05-25-2024
09:51
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-22-2020
14:46
- last edited on
05-25-2024
09:51
by
MarreFitbit
Hi @Montydog27. It's nice to see you around the Community.
Thanks for bringing this to my attention and I'm sorry that your exercises are getting duplicated. It seems your Fitbit account got linked to MyFitnessPal accidentally and I'd recommend the following steps to disconnect them:
By the way, I've moved your post to the Third Party Integrations board so you can have more chances to receive help from the Community.
Best Answer10-02-2020 06:48
10-02-2020 06:48
10-04-2020
18:54
- last edited on
05-25-2024
09:51
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-04-2020
18:54
- last edited on
05-25-2024
09:51
by
MarreFitbit
Hi @Montydog27. I'm glad to see you again.
Thanks for your efforts in trying the suggestions from my post. Let me share that some settings have been changed in the last Fitbit app update, so please give a try to these other steps:
Best Answer10-12-2020 06:50
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-12-2020 06:50
On Android this is found by tapping on Mannage Data