04-16-2019 06:12
04-16-2019 06:12
I noticed this morning my measurements from my Withing Scale didn't sync up to my fitbit app so I went to https://www.fitbit.com/weight/withings# to try and download my data but I got this error message when I tried.
And I'm getting a similar issue when I try to unlink my account I get this message.
Anyone else having this issue today?
04-16-2019 07:23
04-16-2019 07:23
I am getting the same errors. It looks like there are issues again between Fitbit and Withings...
04-16-2019 14:32
04-16-2019 14:32
And another "Me too" vote.
@KateFitbit just posted on a new thread https://community.fitbit.com/t5/Third-Party-Integrations/Withings-Scale-not-syncing-with-Fitbit/m-p/... that Fitbit have updated the integration, which requires us to reauthorise the link ... however, like you I can't unlink my account as she suggests...
04-17-2019 05:36
04-17-2019 05:36
I have the exact same problem and get the same exact error messages when clicking the links you mention.
04-19-2019 11:33
04-19-2019 11:33
I just wanted to sing, "You Are Not Alone" to you guys. It's still messed up for me as of now. Hopefully it will be fixed automatically, but I wanted to chime in here in case this thread produces actions needed by me to correct this. Good luck, everyone!
04-20-2019 08:13
04-20-2019 08:13
Yep, exactly the same here. Seems like they effed up the restructuring of the communications so that the withings account can't be unlinked/found.
05-02-2019 11:46
05-02-2019 11:46
After being broken for two weeks, looks like it's working again! I had previously unlinked my account to (unsuccessfully) relink it and have been attempting to relink every day since then. Much to my amazement, today it worked! FYI
Good luck and I hope it works for you!
05-02-2019 13:09
05-02-2019 13:09
Glad it is finally fixed!
05-12-2019 13:33
05-12-2019 13:33
It's not working for me today.
I cleared my cache and cookies and even tried incognito.