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Won't sync to my fitness pal

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‎04-10-2016 11:58

‎04-10-2016 11:58

My charge he won't sync to my fitness pal. I have tried reconnecting & disconnecting etc. This is a new device. I previously had a charge linked to my account.
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‎04-11-2016 06:18

‎04-11-2016 06:18

Welcome to the Forums @debbiemul! Just to avoid any confussion, the Charge HR should sync to your Fitbit account and then it syncs the information to MFP. If the information is syncing correctly to the Fitbit account the problem could be at MFP end. I'd try to link both accounts and see how it goes. Remember, this is the information that syncs to MFP and backwards:

 

  • Fitbit > Steps > MFP
  • Fitbit > Calories > MFP
  • Fitbit > Aria measurements >
  • MFPMFP > Logged food > Fitbit
  • MFP > Activities > Fitbit

Keep me posted.

 

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