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deleting steps from a thirt party intergation

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‎08-22-2016 06:04

‎08-22-2016 06:04

Hi guys,

 

When I run, I run with a watch and Fitbit. My watch (Suunto) sync my workout to Strava. Because Strava can sync my workout with Fitbit. When Strava sync with Fitbit, it deleted my steps counted from Fitbit (otherwise I get double steps).
But now I don't get my 30.000 steps badge when I completed that. Because steps taken by a thirtparty doesn't count.... 

Can this be fixed? 


(sorry for my English, I hope that you get what my problem is) 

Greets

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‎08-23-2016 07:13

‎08-23-2016 07:13

Hey there @vdbeekbjorn, welcome! As you mentioned, right now, the steps transferred from third party apps do not count toward badges, I recommend visiting our Feature Request board to make your voice heard!  Please add your idea and be sure to vote for the ideas you like--the top ideas will be conveyed to our developers for consideration.

 

Happy stepping! Woman Wink

Retired ModeratorCindy | Community Moderator

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