fit bit and my fitness pal

[Denstead]

Hi

I cant get my fitbit and my fitness pal to link.

It keeps saying fitbit is linked with another myfitness pal account.

A my fitness pal account does then appear in the my apps section with access. Fitbit doesnt appear in my spps on the myfitness pal account.

I have then revoked access to my fitness pal and treid to link them again and it still thinks its linked to another account.

Please help?

Anyone had the same problem?

[SantiR]

@Denstead Welcome to the Fitbit Community! Try to revoke MFP access from the Fitbit online dashboard. You can do so by going to your settings > applications > revoke access. After doing this, you can re link both apps and it should work properly after doing this. 

Try that out and let me know how it goes! 

[Denstead]

Hi I tried that several times but every time I try and re link. I get the same message that a my fitness pal account is all ready linked. Not sure what problem is? Because I can't see one linked after I revoke access on Fitbit Nd there's no finite showing as linked with my fitness pal account.
Thanks for the suggestion though.

Sent from my iPhone

[brookaaa]

I'm currently having the same problem and it's so frustrating! Did you ever get a resolution?

[SteveH]

I think this is a new problem not related to that old 2016 thread.

Keep an eye on the following thread for the latest info on MFP syncing issues: https://community.fitbit.com/t5/Third-Party-Integrations/MyFitnessPal-syncing-outage-April-29th/m-p/...