fitbit and loseit accounts suddenly stopped connecting

[carolyn931]

ive had my fitbit one for just over a week and things were going great. I prefer to log my food using loseit as i find it to be a better applicaiton and it is what i was using before. My accounts were synced and everything was working well since i got it, but then today the 2 accounts suddenly stopped working together. My logged food in loseit is not registering in fitbit. I have tried logging out of  my fitbit account and back in and dosconnecting and reconnecting the applications from the loseit it site. I don't know what to do! I really, really would prefer to log my food in loseit over using the fitbit food log. Any tips to try would be greatly appreciated if anyone else has experienced a similiar issue.

[Val_C]

---

@carolyn931 wrote:

ive had my fitbit one for just over a week and things were going great. I prefer to log my food using loseit as i find it to be a better applicaiton and it is what i was using before. My accounts were synced and everything was working well since i got it, but then today the 2 accounts suddenly stopped working together. My logged food in loseit is not registering in fitbit. I have tried logging out of  my fitbit account and back in and dosconnecting and reconnecting the applications from the loseit it site. I don't know what to do! I really, really would prefer to log my food in loseit over using the fitbit food log. Any tips to try would be greatly appreciated if anyone else has experienced a similiar issue.

---

My Fitbit account and Loseit account have been synced since 2012.  The activity information is going to Loseit, but the food data is not coming into fitbit

[SunsetRunner]

This is not a Fitbit issue. You need to contact support at LoseIt as they incorporate Fitbit's open API into their own software.

[MTW13]

After I updated the Fitbit app, my Friday food log from Lose It! was not transferred to Fitbit. Lose it! is pulling the calorie burn/exercise count from Fitbit. It seems to be a one way sync. I have disconnected and reconnected the apps from one another on both ends and I have turned off and restarted my phone. I have used force sync through Lose It! No food/calorie intake has transferred to Fitbit. And now Saturday (today) is the same.

[BarBu]

I can confirm the issue with LoseIt. Since yesterday, my food calories from LoseIt won't show up in Fitbit, but my Fitbit excercise calories show up in LoseIt as always.

[Runnermomma2]

I'm having the same problem with my Lose It food listings not syncing to my Fitbit too?!? How do we fix it??

[SunsetRunner]

I have merged all of your posts together. Please see my response above.  🙂

[MTW13]

The issue occurred after I updated the Fitbit app. It was the only app I updated.