help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

fitbit to myfitnesspal not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2017 18:42

‎02-25-2017 18:42

My fitbit steps/exercise isn't showing up on myFitnessPal app.  It worked fine until today.  Stinks because I ran 5 miles today, and I'm not getting credit.

Best Answer
0 Votes
1 REPLY 1

‎02-27-2017 06:43

‎02-27-2017 06:43

Hello @user1974, welcome to the Fitbit Community. When you have linked MFP and Fitbit, it should sync instantaneously. There may be an occasional 3-5 minute delay.

 

If your information is not shared across your accounts, please revoke the access of MFP from your Applications Settings directly from your Fitbit account and re-link again both services again. The following post will give you more details to link your accounts.

 

Hope this helps. Let me know if you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes