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fitbit versa is not syncing with myfitness pal

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‎07-24-2018 23:20

‎07-24-2018 23:20

Hi guys can someone please help neither one is transmitting information back and forth to one another. I was looking online and everyone says to revoke access by going to your apps but I cant seem to be able to do so. Can someone please help. 

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‎07-26-2018 08:19

‎07-26-2018 08:19

Welcome to the Forums @jtsokolovsky.

 

Revoking access is definitely the best way to go about it. Please try to follow these steps:

  1. From the Fitbit app dashboard, tap the Account icon.
  2. Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account. 

Let me know if you have any further questions.

Lanuza | Community Moderator

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