help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

fitbit wont sync to vitality

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-01-2018 16:21

‎01-01-2018 16:21

I got a charge 2 for christmas but when I log on to my Vitality app it is showing it is sync but none of the data is showing up in vitality I have tried to revoke it and start over I have even updated my vitality app but still not working. Help!! 

Best Answer
0 Votes
1 REPLY 1

‎01-01-2018 17:47

‎01-01-2018 17:47

If revoking and setting it up again doesn't work, you will have to contact Vitality. They are responsible for the connection. 

Best Answer
0 Votes