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iPhone 6s not syncing steps with weight watcher app

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‎10-27-2015 04:42

‎10-27-2015 04:42

Fit bit won't sync with iPhone 6s and weight watcher app! Said WW APP not in device but it is!
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6 REPLIES 6

‎10-27-2015 06:09

‎10-27-2015 06:09

Having exact same issue.
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‎10-27-2015 09:48

‎10-27-2015 09:48

I'm slightly confused since the Fitbit trackers will only synchronise with the Fitbit app on your phone. Any synchronisation with Weight Watchers is done by the Fitbit website after it's received the data from the phone app via the internet.

 

The tracker itself is not designed to sync directly with the Weight Watchers app.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎10-29-2015 16:51

‎10-29-2015 16:51

Does anyone know what this means. I am trying to sync the Fitbit and WW. The resource could not be loaded because the app transport security policy requires the use of a secure connection. This happened when I removed my Fitbit from my account and reinstalled the Fitbit it asked for permission but that error came up
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‎11-01-2015 17:30

‎11-01-2015 17:30

Only thing I know is the Weight Watcher app did receive data regarding steps and activity from the Fitbit. Now that I upgraded to the IPhone 6s it no longer is capturing the data.
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‎11-01-2015 20:11 - edited ‎11-01-2015 20:12

In response to MimiDebbie

‎11-01-2015 20:11 - edited ‎11-01-2015 20:12

I would try going to you applications page, remove WW's permission to access, then have WW pair up to Fitbit again.

For help see here

 

Since WW has nothing to do with the type of tracker connected to the account, I've moved your post to the third party apps. Wa

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‎11-06-2015 13:42

In response to Rich_Laue

‎11-06-2015 13:42

@MimiDebbie@Tdpetunia1 Welcome to the Fitbit Community! Currently, Fitbit does not support the iPhone 6s. Take a look at the list of supported devices. It will be available soon! 

 

With Weight Watchers, I will recommend what @Rich_Laue suggested. Revoke the access of the app and then relink following the Weight Watcher Connection setup.

 

Let me know how it goes! 

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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