iPhone steps from Health not syncing to a app

[MRon_80]

Hi

The steps when I’m not wearing my Fitbit aren’t updating with the steps recorded from my Health app from my IPhone.

I’ve tried the standard reset Fitbit, disconnect and reconnect Bluetooth, reinstall Fitbit app etc. which hasn’t helped following syncing. Are steps from Health app/Iphone still being supported? Are there any other known issues causing the steps not to update?

[AudrinaLyn]

*Following*

i am having the same issue!

I deleted and reinstalled the app and still nothing.

[Rich_Laue]

Hello @MRon_80 I've moved your post out of hardware support to the 3rd party support.