help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone steps from Health not syncing to a app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2024 18:21

‎08-30-2024 18:21

Hi

The steps when I’m not wearing my Fitbit aren’t updating with the steps recorded from my Health app from my IPhone.

I’ve tried the standard reset Fitbit, disconnect and reconnect Bluetooth, reinstall Fitbit app etc. which hasn’t helped following syncing. Are steps from Health app/Iphone still being supported? Are there any other known issues causing the steps not to update?

Best Answer
0 Votes
2 REPLIES 2

‎08-31-2024 21:33

‎08-31-2024 21:33

*Following*

i am having the same issue!

I deleted and reinstalled the app and still nothing.

Best Answer
0 Votes

‎09-02-2024 18:21

In response to AudrinaLyn

‎09-02-2024 18:21

Hello @MRon_80 I've moved your post out of hardware support to the 3rd party support. 

Best Answer
0 Votes