03-19-2016 05:06
03-19-2016 05:06
today my walk logged with mapmyrun (& transferred here via myfitnesspal) doesn't have a speed attached. All the previous ones (eg one I logged last week) have a speed (e.g. 3.5mph brisk pace).
Is this a change made my fitbit or the other apps or just a glitch today? Also the steps and distance don't transfer so I end up logging it using activity mode too so I get the steps and (approx) mileage - is that the way it's supposed to be?
07-02-2016 05:27
07-02-2016 05:27
Hello @pyronik good to see you around, I noticed your post is around for quite some time and I'm bet this issue is not happening anymore. But only in case still happen or any other user is experiencing the same issue, note that this type of label comes from MFP, since is the way is logging the activity in the 3rd party service and this is transfer to your Fitbit account. So in other words this is not from Fitbit's end and even if the issue persist the best recommendation is to remove the association of the 3rd party and then re-link again.
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going tohttp://www.fitbit.com/apps/myfitnesspal.
Hope this helps and i wish you the best.
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