help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

weight watchers acivity points

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-14-2014 06:54

‎09-14-2014 06:54

Sunday starts my new week, since syncing my fitbit (yesterday) to WW I earned 12 AP's yesterday, but now Sunday starts my new week & the AP's didn't reset to 0 its now reading 13AP's? how do i get the APs to reset for the new week?

Best Answer
0 Votes
1 REPLY 1

‎09-16-2014 15:15

‎09-16-2014 15:15

@banderoni Thanks for stopping by the community! This is interesting. I wanted to know if this happened in your Weight Watchers account? If so, I highly recommend that you contact their Support Team, and let them know specifically what happened. Besides, you can check if the entry was on Sunday before midnight, or if you have a double entry. Let me know if they identify the root issue, thanks! 

Fitbit Community ModeratorStephanie | Community Advocate

All that stepping got you exhausted? Improve Your Zzzs!
Best Answer
0 Votes