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After the last update for versa 4 unable to connect to your bank issuses

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For more than 6 days, I have been trying to follow up with Fitbit technical support, but it is useless. I do not believe it. I did everything. I reset the factory settings for my phone as well as the versa 4, and I entered from a new account for the application, and we did with the advice that was sent to the support of Fitbit via e-mail and I updated the application, but It is useless. I originally do not see the Google Pay service in the wallet. In any case, it will not help me because it is not activated here in my country yet, I think. Can anyone help? Does anyone else have the same problem when it is not connected to the bank or bank card? Note I contacted the bank and everything is fine, as sometimes it appears to me that the card is saved and only it has to be activated. I did that by chance once, then the synchronization took place and the service did not work.

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