Alexa is not working on my Versa 4

[Metalmickey76]

It looks like Alexa is muted. How do  I fix her

Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @Metalmickey76!

Please check if your Versa 4 is set to Sleep Mode. To do so, just swipe down from the clock face and make sure the switch with the half moon symbol on it in the middle of the upper row is turned off.

[MarreFitbit]

Hi there, @Metalmickey76. Welcome to the Fitbit Community Forums. I'm sorry to hear that Alexa is not working properly on your Versa 4. We're here to help you! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance! 

@Talahthas Thanks for your help!

[Metalmickey76]

Dear team. I hope you are all well. I haven't realy bothered with Alexa on
my fitbit. But I love the other bits. It has given me a goal, since my wife
passed away July 2022, I have been like a ship without a rudder. But I go
out with my stroller and do 3000 steps, 600 yards ( computer on my
stroller) I feel very much alive in 2 yrs. Just like my late wife, great
things come in small packages( my wife was 4 foot 9 inches) I even look
forward to my stroles. Stay safe.
Michaelxx👌😉