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Alexa stopped working on my Versa 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2023 09:00 - last edited on ‎10-10-2023 04:06 by Fitbit Moderator

‎10-08-2023 09:00 - last edited on ‎10-10-2023 04:06 by Fitbit Moderator

After updated fitbit app, versa 4 can't connect Alexa. What's going on? 

I can't find any buttons for voice assistance or Alexa setup. 

Please fix this problem ASAP.  

 

It looks worse than before update. 

Moderator Edit: Clarified subject

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1 REPLY 1

‎10-09-2023 02:55

‎10-09-2023 02:55

Welcome to the Fitbit community, @Ksang1965!

Sad to hear that you have an issue with Alexa on your Versa 4. As I'm having absolutely no problems using Alexa while running the new Fitbit app, I'd conclude that this is not a general issue issue. So please have a closer look at 'What should I do if my voice assistant doesn’t work on my Fitbit smartwatch?' following the link below as a first approach to hopefully get things fixed for you:

How do I use a voice assistant on my Fitbit smartwatch? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer