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Can't cancel my order

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‎11-19-2022 05:58 - last edited on ‎11-24-2022 02:55 by Fitbit Moderator

‎11-19-2022 05:58 - last edited on ‎11-24-2022 02:55 by Fitbit Moderator

I placed an order and changed my mind on color. You can't even cancel the order like your chat help suggested and reorder. I'm positive it won't ship till a week day so that is ridiculous you can't simply change or cancel.

 

 

Moderator Edit: Clarified subject

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‎11-24-2022 02:58 - edited ‎06-17-2023 04:47

‎11-24-2022 02:58 - edited ‎06-17-2023 04:47

Hi there, @MR119. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Maria | Community Moderator, Fitbit


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