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Can't change the clock face on my new Versa 4

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‎04-10-2023 14:40 - last edited on ‎04-12-2023 04:17 by Fitbit Moderator

‎04-10-2023 14:40 - last edited on ‎04-12-2023 04:17 by Fitbit Moderator

Set Versa 4 up today but want to change the clock face. I've gone through the process but when I tap the selected face I want to use it just says uninstall. Any advice please?

 

 

Moderator Edit: Clarified subject

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‎04-12-2023 04:20 - edited ‎06-15-2023 12:09

In response to Talahthas

‎04-12-2023 04:20 - edited ‎06-15-2023 12:09

Hi there, @DebsDaw. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your new Versa 3.

In addition to @Talahthas's suggestions, please first restart your Versa 4 as suggested here How do I restart my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-10-2023 14:53

‎04-10-2023 14:53

Welcome to the Fitbit community, @DebsDaw!

Sad to hear that you're having issues trying to change the clock face of your Versa 4. Please have a look here and thoroughly follow the included instructions to change the clock face of your device for a different one as the one you're currently using:

 

How do I change the clock face on my Fitbit device? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎04-12-2023 04:20 - edited ‎06-15-2023 12:09

In response to Talahthas

‎04-12-2023 04:20 - edited ‎06-15-2023 12:09

Hi there, @DebsDaw. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your new Versa 3.

In addition to @Talahthas's suggestions, please first restart your Versa 4 as suggested here How do I restart my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes