Can't change the weather settings as the page is not loading

[Tzversa4]

Weather app. Settings will not load and screen goes blank when I try to load.

Moderator Edit: Clarified subject

[Guy_]

Hi @Tzversa4 - this is a known fault in the new V4 Fitbit App with no resolution.

[Tzversa4]

Thanks @Guy_ I came to that conclusion after spending a couple of hrs. trying diff. things.

[MarreFitbit · Accepted solution]

Hi there, @Tzversa4. Welcome to the Fitbit Community Forums. I'm to hear that this is happening to you.

May I know if you're an Android user? If so, please note that as @Guy_ has mentioned, we've been this inconveniences affecting only Android users but it has already been escalated to our team so they can identify a resolution as soon as possible. If this is your case, I'd encourage you to subscribe to this thread in order to receive further updates.

Thanks in advance!

[Jsnowdon]

I am also having the same problem. Totally unimpressed with the Versa 4 which I only received on Christmas Day . I have had previous Fitbit’s which I have loved but can’t say the same for the Versa 4 . 
Now know why the Versa 4 gets so many  bad reviews .

[Tzversa4]

I am an Android user.  Can you provide a time line as to when this issue will be resolved? 

[CheneyG]

I've been trying to change the weather settings from °F to °C but it won't let me. I've selected °C in the phone app but it still won't change on the watch.