Can't download app on my Versa 4

[Tim3819]

Trying to manage connected apps but Fitbit app is saying there is an internal server problem and to try later. I’ve been trying for 2 days.
I have restarted app, Fitbit and mobile device (iPhone) but error message remains. Consequently am unable to connect text messages to Fitbit.
Other functions appear to be working ok.

Moderator Edit: Clarified subject

[ManuFitbit]

Welcome to the forums @Tim3819.

Thanks for sharing the inquiry regarding your Versa 4.

I'd suggest you perform the following steps:

• Log out from the Fitbit app.
• Force quit the Fitbit app and reboot your phone.
• Open the Fitbit app and log back into your account.
• Check if the connection is available now.

[Tim3819]

Hi,
As mentioned in my post, I had tried that already. But have followed the
instructions again.
Unfortunately it is still not responding.
Am I trying to do something that just isn’t possible?

I am trying to connect my Fitbit versa 4 to my works phone (iPhone).

For some reason I am unable to set up a Fitbit account with anything but a
Google email account.

Surely I must be able to sign in with my works email address?

The Fitbit is successfully syncing with my works email account but when I
attempt to connect other apps (messages/WhatsApp), via the ‘connected apps’
tab, I get the internal server message mentioned previously.

Please advise, all help gratefully received.
Tim D