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Can't download apps on my Versa 4

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‎09-07-2023 21:28 - last edited on ‎09-08-2023 07:13 by Fitbit Moderator

‎09-07-2023 21:28 - last edited on ‎09-08-2023 07:13 by Fitbit Moderator

Not being able to download 3rd party apps is absurd! "Smart" watch this is not. I want to return. I'll get a different watch all together if this is how fitbit is going. My first gen versa shouldn't be more versital than the newest generation! I don't care about O2, but I would like to be able to control my music! Booo fitbit! 

Moderator Edit: Clarified subject

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1 REPLY 1

‎09-08-2023 03:15

‎09-08-2023 03:15

Welcome to the Fitbit community, @Colea794!
Sad to hear about your initial impressions on your Versa 4. It seems that Fibit, now being a Google company, had to rearrange their product lineup to give the Google Pixel Watch it's place as a full featured smart watch. So any customer now can choose what she/he wants to get: Pixel Watch for a full smart watch experience with the usual drawbacks on battery runtime, Versa 4 as a smart fitness watch with much sleeker design and much longer battery runtime or Versa 3 offering the advantages of Versa 4 with some apps that are available for installation.

You might want to check if you're able to return your Versa 4 depending on the vendor's return policy. If you've purchased your device from Fitbit, here's their's:

What's Fitbit’s return and warranty policy? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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