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Can't enable Reminders To Move in the new Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-06-2023 05:43 - last edited on ‎10-10-2023 03:41 by Fitbit Moderator

‎10-06-2023 05:43 - last edited on ‎10-10-2023 03:41 by Fitbit Moderator

The app does does not allow me to set this to enabled. All categories within this function are switched to on.

Moderator Edit: Clarified subject

Best Answer
0 Votes
4 REPLIES 4

‎10-07-2023 12:26

‎10-07-2023 12:26

Have you set "Hourly activity goal"? From Today screen tap Your Profile → Fitbit Settings → Activity & Wellness → Daily Activity → Hourly Activity Goal

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
Best Answer

‎10-09-2023 16:27

In response to LokeAa

‎10-09-2023 16:27

Yes, I have.

 

Best Answer
0 Votes

‎10-10-2023 03:45

In response to Elanhui

‎10-10-2023 03:45

Hi there, @Elanhui. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the inconvenience with the Reminders to Move. @LokeAa Thank you so much for helping out!

To better assist you, please confirm that you've tried enabling this feature by following the steps below:

  1. On the Today tab, tap Devices.
  2. Tap Reminders to Move > turn Reminders to Move on or off.


If you've done as described above, please try the following:

  • Log out of your Fitbit app
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app
  • Try enabling reminders to move once again
Maria | Community Moderator, Fitbit


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Best Answer

‎10-11-2023 07:24

In response to MarreFitbit

‎10-11-2023 07:24

No, none of that works. Reminders to move remains greyed out or disabled although I can go within that feature where it says reminders to move is turned on.
Thank you for y0ur time.

Sent from my iPad
Best Answer